Frequently Asked Questions
Your complete guide to how Sherpa’s Floral Rentals works, what to expect, and how we help make your wedding day beautifully stress-free—whether you’re choosing Pre-Made flower arrangements, full wedding décor Packages, or beginning a fully Custom floral design.
General Questions
Yes. Our premium silk florals are crafted to look exceptionally lifelike in person and in photos. Most brides and guests can’t tell the difference.
Yes. We deliver to any venue within the Greater Dallas–Fort Worth area and up to 1.5 hours outside the metro.
Yes. Every rental includes full delivery, installation, styling, teardown, and pickup.
We recommend booking 6–18 months in advance, especially during peak wedding months (March–May and September–November).
Consultation & Showroom Questions
Yes. We operate by appointment so every bride receives a personalized, uninterrupted experience.
We walk through your vision, floral style, colors, must-have arrangements, and venue details. You’ll view florals in person and explore Packages, Pre-Made pieces, or Custom options.
We typically ask about:
Your theme and color palette
Ceremony and reception floral needs
Must-have flower arrangements
Venue layout (if available)
Your preference for neutrals, greenery, or pops of color
Most brides make decisions during their appointment. If you’re ready, we prepare your invoice. Consultations last 45–60 minutes. Bringing a decision-maker is recommended.
Package Questions
Packages include coordinated ceremony florals, reception florals, sweetheart décor, personal flowers, delivery, installation, styling, teardown, and pickup.
Small adjustments may be possible. Larger modifications typically require switching to Custom Floral Design.
Sometimes. Mixing may be allowed depending on inventory and may include an add-on fee.
Yes. Our florals are wind-tested and stable for outdoor ceremony and reception use.
Yes. Each Package includes a set number of bridesmaid bouquets and boutonnieres.
Pre-Made & Individual Piece Questions
Pre-Made florals are ready-to-rent, pre-designed flower arrangements with no design meetings or custom process required.
Yes. Up to three accent colors may be added for an additional fee, depending on inventory. Color selections are finalized during your finalization meeting.
Yes. Many brides use Pre-Made pieces to add aisle florals, centerpieces, or accent décor.
Yes. All Pre-Made rentals include full delivery, installation, styling, teardown, and pickup.
Often yes—availability depends on inventory and scheduling.
Yes. You can view every pre-made centerpiece, arch, aisle floral, and bouquet in person during your visit.
Custom Design Questions
Yes. Colors, styles, scales, florals, structures, and installations are all fully customizable.
Custom pricing varies by design complexity but remains more affordable than equivalent fresh-flower installations.
Most brides begin 6–18 months in advance. Starting early provides the most design flexibility.
Yes. Custom designs pair seamlessly with both, allowing you to elevate specific areas while staying within budget.
Yes. Custom bookings include a personalized floral sample.
Standard: 1 revision • Premium: 2 revisions.
We design using your inspiration photos, color palette, venue layout, and in-depth consultation to ensure accuracy and cohesion.
Process & Logistics Questions
We follow a structured 6-step process:
Delivery & Setup
Teardown & Pickup
Sample & Revisions
Finalization Meeting (4 months out)
Pre-Event Confirmation (1 week out)
Event-Day Execution
Small adjustments may be allowed before your finalization meeting. Major changes or post-finalization changes may incur fees.
This required meeting (4 months before the wedding) locks in:
Guest count
Color palette
Layout & placement
Floral selections
Timeline
Planner contact
No major changes can be made after this meeting.
We reconfirm venue access, timing, and planner coordination. Florals are staged and loaded at this time.
Delivery & Event-Day Questions
Arrival depends on your venue’s access time and your planner’s schedule.
We leave after setup and return for teardown unless on-site assistance has been arranged in advance.
A delivery window, unloading access, and a planner or coordinator as the main point of contact.
Payment & Booking
A signed contract and a 50% retainer secure your date.
Yes. Flexible payment scheduling is available upon request.
Credit card, debit card, and bank transfer.
Still Have Questions?
We’re here to help you find the floral option that best matches your wedding vision.